FAQ

Every question, answered.

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What exactly is batch skip tracing?

You give us a list of property owners (names and mailing addresses); we return the phone numbers, up to 10 per owner, so you can actually reach them. It's how real estate investors turn public-record lead lists into conversations with sellers.

What counts as a "hit"? What do I pay for?

A hit is a lead we return at least one phone number for. You pay per hit: $0.10 under 10,000 leads, $0.08 at 10,000 and up. Leads we can't match cost you nothing.

How fast will I get my file back?

Within 24 hours of submitting your order, including weekends. We're one of the few skip tracers that processes orders 7 days a week.

What file format do you need?

CSV or Excel. Required columns: First Name, Last Name, Mailing Address, Mailing City, Mailing State, Mailing Zip. Columns can be in any order and extra columns are fine, and they come back untouched. Add Property Address columns if you want the property-address search.

Should I scrub against the DNC list or not?

That's your call, and it's a real trade-off: scrubbing removes a big share of available numbers and lowers your hit rate by 20-35 points, but keeps you clear of Do Not Call restrictions. Know the federal rules before deciding. See the FTC's Telemarketing Sales Rule. Either way, we support both options at the same price.

What's the property-address search and should I add it?

Some owners' phone numbers are attached to the property address rather than their mailing address. Searching both finds more numbers, raising typical hit rates by about 10-20 points. It can occasionally return a wrong number, but it also finds owners nobody else can.

Can you trace LLCs and other business entities?

Yes, that's one of our specialties. Don't delete business-owned leads from your list; we pierce LLCs, corporations, and trusts to find the actual owner's contact info.

Do you provide emails too?

Yes. Orders of 10,000+ leads include owner email addresses free. On smaller orders, ask us about adding emails.

How do I know which numbers are cells vs. landlines?

Add the cell/landline breakdown option at checkout ($0.006 per phone number returned). Cells get texted, landlines get called. Your dialer strategy will thank you.

When and how do I pay?

After your file is processed you'll receive a detailed invoice for exactly the hits we found. We don't charge anything upfront. Once the invoice is paid, your finished file is delivered. Note: no refunds after payment is received and the completed list is sent.

Is there a minimum order?

Yes, 1,000 leads. You can combine up to 5 files in one order to get there.

Where is my data processed? Is it safe?

All orders are processed here in the USA by a small business. Your list is never resold, shared, or reused. It's your data; we just add phone numbers to it.

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