FAQ

Every question, answered.

Can't find what you need? Message us or call/text 904.544.8772.

What exactly is batch skip tracing?

You give us a list of property owners (names and mailing addresses); we return the phone numbers — up to 10 per owner — so you can actually reach them. It's how real estate investors turn public-record lead lists into conversations with sellers.

What counts as a "hit"? What do I pay for?

A hit is a lead we return at least one phone number for. You pay per hit — $0.10 under 10,000 leads, $0.08 at 10,000 and up. Leads we can't match cost you nothing.

How fast will I get my file back?

Within 24 hours of submitting your order — including weekends. We're one of the few skip tracers that processes orders 7 days a week.

What file format do you need?

CSV or Excel. Required columns: First Name, Last Name, Mailing Address, Mailing City, Mailing State, Mailing Zip. Columns can be in any order and extra columns are fine — they come back untouched. Add Property Address columns if you want the property-address search.

Should I scrub against the DNC list or not?

That's your call, and it's a real trade-off: scrubbing removes a big share of available numbers and lowers your hit rate by 20–35 points, but keeps you clear of Do Not Call restrictions. Know the federal rules before deciding — see the FTC's Telemarketing Sales Rule. Either way, we support both options at the same price.

What's the property-address search and should I add it?

Some owners' phone numbers are attached to the property address rather than their mailing address. Searching both finds more numbers — it raises typical hit rates by about 10–20 points. It can occasionally return a wrong number, but it also finds owners nobody else can.

Can you trace LLCs and other business entities?

Yes — that's one of our specialties. Don't delete business-owned leads from your list; we pierce LLCs, corporations, and trusts to find the actual owner's contact info.

Do you provide emails too?

Yes. Orders of 10,000+ leads include owner email addresses free. On smaller orders, ask us about adding emails.

How do I know which numbers are cells vs. landlines?

Add the cell/landline breakdown option at checkout ($0.006 per phone number returned). Cells get texted, landlines get called — your dialer strategy will thank you.

When and how do I pay?

After your file is processed you'll receive a detailed invoice for exactly the hits we found — we don't charge anything upfront. Once the invoice is paid, your finished file is delivered. Note: no refunds after payment is received and the completed list is sent.

Is there a minimum order?

Yes — 1,000 leads. You can combine up to 5 files in one order to get there.

Where is my data processed? Is it safe?

All orders are processed here in the USA by a small business — your list is never resold, shared, or reused. It's your data; we just add phone numbers to it.

Ready when you are

Upload your list and get your estimate in seconds.

Submit Your Order
Bunny Skip mascot waving